Help
Support
Get help with the Tailblaze app.
Contact us
The fastest way to reach us is by email:
We aim to reply within one business day.
Common questions
A business you use. For anything about a dog business you connected with in the app, contact that business directly. If you can’t find their details, email us at bark@allears.tailblaze.dog.
The mobile app. Trouble signing in, uploading photos or getting notifications? Email us your device model, your iOS or Android version, and what you were doing when it happened.
Privacy or your data. To review, correct, download, or delete the personal information we hold about you, submit a request through our Data Request form. You can also email privacy@allears.tailblaze.dog.
Safety concerns. For child-safety concerns, contact safety@allears.tailblaze.dog. See our Child Safety Standards Policy for the full policy and reporting process. For an incident at a business, contact that business first.